Userorbit Academy — Learn the job. Click through the tool.
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Funnels & conversion
How to measure activation rate (formula, benchmarks, and how to build the funnel)
Build the signup → first value funnel on live data, set an honest conversion window, and read your rate against the 25–35% SaaS benchmark.
All tracks
Get started with a product surface
Progressive lessons from the first setup to advanced workflows. Pick the surface you own.
Measure what matters
Analytics
Activation, retention, funnels, paths, and session replay. Every lesson builds a real chart on live data, then shows you how to read it.
Listen, decide, ship
Feedback & Roadmap
Collect feedback where users already are, prioritize it honestly, and run a public roadmap that closes the loop when you ship.
Ship loudly
Announcements & Changelog
Release notes people actually read, announcement playbooks that reach the right users, and the three changelog models worth copying.
Activate, don't annoy
Tours & Onboarding
Contextual beats tour. Use analytics to decide when guidance fires, pick the right pattern, and measure step-level drop-off after.
Ask at the right moment
Surveys
In-app surveys with honest response-rate benchmarks. PMF, NPS, CSAT, and churn surveys, each with a copyable question bank.
Show, don't tell
Interactive Demos & Videos
Record once, publish everywhere. Interactive demos for marketing, onboarding, and docs, plus AI-narrated videos from the same capture. This academy runs on them.
Docs with three audiences
Help Center
Your help center now serves customers, Google, and AI agents. Write articles agents can answer from, and measure deflection honestly.
Support is a product surface
Support Suite
Slack-first support ops, honest AI-agent measurement, and the inbox → channels → workflows → AI arc. Not a cost center.
Automate the busywork
Workflows & Automation
The canvas builder, close-the-loop automations, escalations, and SLA recipes that run your product ops while you sleep.
One assistant, whole stack
Nova & AI
Charts from prompts, announcements from commits, articles from threads. And your workspace connected to Claude via MCP.
First 15 minutes
Foundations
Install the widget, identify your users, set up the portal, and get your team in. Every track starts here.
Start here
New and featured
Fresh lessons with a playable demo and a video. More publish every week.
Learning paths
Pick an identity, not a feature list
Role-based paths that chain lessons across tracks. Tier-1 paths end in a free certification.
Product-Led Founder
Run the whole growth stack yourself
View the pathContinuous Product Loop
Frameworks you can execute, not just cite
View the pathAI-First B2B Support
Slack-first support, measured honestly
View the pathActivation Engineer
Own the number between signup and value
View the pathLaunch Operator
Every launch, every surface, one shot
View the pathPlaybooks
Cross-track workflows, by role
Each playbook chains lessons into one working system: Listen → Decide → Ship → Announce → Measure.
For product managers
For growth
For support & CX
Free tools
Calculators that work without a signup
Answer first, methodology below, no email gate.
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