Userorbit Academy — Learn the job. Click through the tool.

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All tracks

Get started with a product surface

Progressive lessons from the first setup to advanced workflows. Pick the surface you own.

Measure what matters

Analytics

Activation, retention, funnels, paths, and session replay. Every lesson builds a real chart on live data, then shows you how to read it.

1 live · 29 lessons

Listen, decide, ship

Feedback & Roadmap

Collect feedback where users already are, prioritize it honestly, and run a public roadmap that closes the loop when you ship.

10 lessons

Ship loudly

Announcements & Changelog

Release notes people actually read, announcement playbooks that reach the right users, and the three changelog models worth copying.

9 lessons

Activate, don't annoy

Tours & Onboarding

Contextual beats tour. Use analytics to decide when guidance fires, pick the right pattern, and measure step-level drop-off after.

9 lessons

Ask at the right moment

Surveys

In-app surveys with honest response-rate benchmarks. PMF, NPS, CSAT, and churn surveys, each with a copyable question bank.

7 lessons

Show, don't tell

Interactive Demos & Videos

Record once, publish everywhere. Interactive demos for marketing, onboarding, and docs, plus AI-narrated videos from the same capture. This academy runs on them.

8 lessons

Docs with three audiences

Help Center

Your help center now serves customers, Google, and AI agents. Write articles agents can answer from, and measure deflection honestly.

7 lessons

Support is a product surface

Support Suite

Slack-first support ops, honest AI-agent measurement, and the inbox → channels → workflows → AI arc. Not a cost center.

8 lessons

Automate the busywork

Workflows & Automation

The canvas builder, close-the-loop automations, escalations, and SLA recipes that run your product ops while you sleep.

4 lessons

One assistant, whole stack

Nova & AI

Charts from prompts, announcements from commits, articles from threads. And your workspace connected to Claude via MCP.

4 lessons

First 15 minutes

Foundations

Install the widget, identify your users, set up the portal, and get your team in. Every track starts here.

6 lessons