Listen
Understand users and guide your roadmap with insights and feedback.
Product Analytics
Understand user behavior.
Feedback Summaries
Cut through the noise with instant feedback summaries, likely using AI.
Roadmaps
Guide your product roadmap.
Reactions & Comments
Record user reactions and comments on all your communications.
Surveys & Polls
Gather feedback to know what's important to users.
User Requests
Track user requests and aggregate qualitative input.
Engage
Proactively communicate and drive adoption across the journey.
Announcements
What's new, changed, and fixed via banners, tooltips, and in-app messages.
Public Roadmaps
Share your roadmap to boost transparency and retention.
Customer Portal
Centralize updates, resources, and feedback for self-service support.
Knowledge Base
Provide self-serve answers and reduce tickets.
Automated Emails
Targeted lifecycle messaging based on user actions.
In-app Messages
Guide and engage directly in your product.
Banners & Tooltips
Contextual UI nudges to highlight value in-flow.
Onboard
Accelerate time-to-value and personalize adoption.
Product Guides
Step-by-step guidance, checklists, tours, and adoption personalization.
Checklists
Help users complete key onboarding steps and ongoing tasks.
Personalized Tours
Tailor guidance by role and behavior using in-app messages.
User Journey
Map and optimize every stage of the user experience.
Adoption
Deliver the right guidance at the right time; track events.
User Events
Track milestones to identify engaged users and optimize paths.
Personalization
Customize experiences by user role and behavior.
Feature Adoption
Measure and improve feature usage across segments.
Listen
Understand what users really need with analytics, feedback, and surveys.
Product analytics dashboard in Userorbit showing user journey funnel and drop-off pointsSee the full picture of user behavior
Stop guessing what's happening in your product. Track feature usage, user flows, and drop-off points with visual analytics designed for product teams-not data scientists.
- Out-of-the-box reports for onboarding, engagement, and retention
- Segment users by role, plan, or behavior
- Funnel visualizations that show exactly where users churn
- No SQL required. Just insights.
Cut through the noise with AI
You're drowning in feedback. Our AI analyzes responses, tags themes, and surfaces what matters most-so you can act fast and build what users actually want.
- Auto-categorize feedback by theme and sentiment
- Identify feature requests and pain points instantly
- Prioritize your roadmap with real user data
- Close the loop with automatic notifications
AI feedback summary in Userorbit highlighting themes and sentiment across responses
In-app survey builder in Userorbit with NPS and CSAT question optionsAsk the right questions at the right time
Run in-app surveys, NPS, and polls without interrupting the user experience. Trigger questions based on behavior, segment responses, and turn feedback into action.
- Launch surveys in minutes-no code needed
- Target specific user segments or lifecycle stages
- Measure NPS, CSAT, and custom metrics
- Find promoters for testimonials and case studies
Let users shape your product
Make roadmap planning a conversation. Let users submit ideas, upvote features, and see what's coming next. Build trust and transparency in one move.
- Public roadmap pages with Now/Next/Later views
- User voting and idea submission
- Auto-sync with your changelog
- Close the loop when features ship
Userorbit public roadmap with user-voted features grouped by Now/Next/LaterEngage
Keep users informed and coming back with contextual, personalized messaging.
Announcement modal in Userorbit with engagement metricsMake every update count
Share product news, feature launches, and fixes directly in your app. Track who's seen what, measure engagement, and keep users in the loop.
- Publish once, distribute everywhere (app, email, social)
- Schedule or trigger based on user actions
- Beautiful, branded announcement modals
- Track opens, clicks, and time spent
Guide users without getting in the way
Deliver contextual help exactly when and where users need it. Use banners, tooltips, and modals to highlight new features, share tips, or nudge users toward value.
- Trigger messages based on behavior or attributes
- A/B test messaging and placement
- Edit live in your dashboard-no code required
- Track click-through and conversion rates
Tooltip and banner examples guiding users inside the app
Userorbit customer portal with changelog and docsOne place for everything your users need
Give users a single hub for announcements, docs, roadmaps, and feedback. Reduce support volume and boost satisfaction.
- Branded portal matching your product
- Centralized changelog, knowledge base, and roadmap
- User feedback and feature voting in one place
- Self-service support that actually works
Answer questions before they're asked
Create a searchable library of tutorials, FAQs, and guides-linked directly from your product tours and announcements.
- Rich media docs with smart search
- Suggested articles for faster answers
- Version tracking for product updates
- Link articles directly in onboarding flows
Knowledge base article list and search
Automated lifecycle email sequence with conditionsStay connected outside the product
Nurture users with timely, personalized emails triggered by their actions. Re-engage inactive users, celebrate milestones, or share relevant resources-all automated.
- Trigger emails based on behavior or milestones
- Personalize content by role, plan, or activity
- Newsletter feature with engagement tracking
- Integrated with your in-app messaging
Onboard
Guide new users with personalized tours and checklists that reduce time-to-value.
Product tour with hotspots and progressOnboard users in minutes, not weeks
Create interactive walkthroughs that guide users to their aha moment fast. No developers. No delays. Just better onboarding that drives activation.
- Build tours with tooltips, modals, and hotspots
- Launch without code-live in minutes
- Track completion rates and drop-off points
- Iterate based on real performance data
Turn onboarding into a game users want to win
Give users a clear path to success with personalized checklists. Celebrate progress, drive feature adoption, and reduce drop-offs with task-based onboarding.
- Customize by user role or plan
- Track completion rates for each step
- Trigger tours or messages from items
- Gamify onboarding with progress indicators
Onboarding checklist with progress bar
Journey map with stages and metricsMap every touchpoint, optimize every step
Visualize the entire user experience from signup to power user. Identify friction points, optimize flows, and design journeys that convert.
- Visual journey builder with drag-and-drop
- Identify where users get stuck or churn
- A/B test different onboarding paths
- Segment journeys by user type or behavior
Know what features drive value
Track which features are getting used (and which aren't). Identify adoption gaps, measure impact, and double down on what moves the needle.
- Monitor usage by segment and cohort
- Trigger tours to boost underused features
- Correlate feature usage with retention
- Data-driven decisions for your roadmap
Feature adoption chart by cohort
Dynamic content blocks personalized by roleEvery user gets the experience they need
Show different onboarding flows, messages, and content based on user role, behavior, or plan. Generic experiences don't work. Personalized ones do.
- Segment by role, plan, or custom attributes
- Dynamic content that adapts in real-time
- Behavioral triggers based on user actions
- Test and optimize for each segment
More features to maximize growth
Centralize feedback across teams. Assign insights and decide together.
Launch tours, surveys, and announcements in minutes.
One platform replacing Pendo, Intercom, Canny, and more.
Enterprise-grade security and compliance built-in.