Flexible plans for every customer experience team

Simple pricing for feedback, onboarding, announcements, roadmaps, analytics, and help content. Start with a 14-day free trial and scale as your product grows.

Launch

$23per month

Everything you need to start capturing feedback and activating new users.

Includes:

500 MAUs

Unlimited surveys and tours

Everything needed to get started:

Unlimited checklists

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Analytics and integrations

Growth

Best value
$95per month

Adds feedback boards, roadmap, branding, and team controls.

Includes:

5,000 MAUs

5 feedback boards

All features in Launch, and:

Public product roadmap

Remove Userorbit branding

Scale

$249per month

Higher limits, knowledge base, security controls, advanced AI, and Slack.

Includes:

10,000 MAUs

Unlimited feedback boards

All features in Growth, and:

Knowledge base

RBAC, audit logs, and advanced AI

Enterprise

Custom

Custom limits, SLA, dedicated support, and self hosting options.

Includes:

Custom MAUs

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Flexible retention

All features in Scale, and:

Dedicated success manager

VPC or on-prem options

Sakura logo
"Userorbit helped us turn customer feedback into clear product priorities and ship better onboarding experiences without adding more tools to our stack."
Arvind Anuram BArvind Anuram BDirector of Product

Compare all features

The same pricing content from the current page, reorganized around the customer experience jobs Userorbit supports.

Surveys
Unlimited
Feedback boards
2 boards
Public product roadmap
Included
AI-powered feedback summaries
Included basic
Announcements / changelog
Unlimited
Customer messaging surfaces
Core
Custom domains and branding
Included
Product tours
Unlimited
Checklists
Unlimited
Knowledge base / docs hub
Not included
Monthly active users
5,000
Analytics
Included
Log retention
30 days
Premium usage
$0.35 /1K extra events
Team members
Unlimited
Integrations
Included
RBAC and team management
Included
Audit logs
Included
Support
Priority email
Dedicated success manager
Not included
VPC / on-prem
Not included

One platform for the
entire customer journey

Userorbit brings onboarding, feedback, announcements, and in-app support content into a single workflow - so teams can move faster without stitching together multiple tools.

Capture customer signals

Collect feedback, launch surveys, and prioritize requests from one workflow your team can trust.

Guide users to value

Create tours, checklists, announcements, and help content that keep every user moving forward.

Scale with confidence

Add RBAC, audit logs, retention controls, and enterprise options as your team keeps growing.

Frequently asked questions

Which Userorbit plan is right for me?

Launch is best for early teams validating onboarding and feedback loops. Growth is the best fit once you need feedback boards, a public roadmap, and custom branding. Scale is for higher-volume teams that need advanced AI, security, and knowledge base capabilities. Enterprise is for custom limits, dedicated support, SLA, or deployment requirements.

Do you offer a free trial?

Yes. You can start with a 14-day free trial and upgrade when you are ready.

What happens when I exceed my plan limits?

Plans include transparent premium usage pricing for extra events. Launch and Growth are $0.35 per 1K extra events, Scale is $0.25 per 1K extra events, and Enterprise has volume discounts.

Can I change plans later?

Yes. You can move between self-serve plans as your usage changes, or talk to sales when you need enterprise limits and support.

Can I cancel my subscription at any time?

Yes. You can cancel without a long-term commitment on self-serve plans.

Start with one customer experience system

Launch in minutes, prove value in days, and scale as your workflows grow.