Usage based Pricing
Start free. Upgrade as you grow. Transparent tiers and simple overages.
MonthlyYearly (-20%)
Enterprise
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Custom
- SLA & dedicated support
- VPC / on‑prem
- Custom limits
| Feature | Free Forever | Launch $29 | Growth $99 | Scale $249 | Enterprise |
|---|---|---|---|---|---|
| Monthly Active Users (MAUs) | 500 | 1,000 | 5,000 | 10,000 | Custom |
| Surveys | 1 | 5 | Unlimited | Unlimited | Unlimited |
| Product Tours | 1 | 5 | Unlimited | Unlimited | Unlimited |
| Checklists (Onboarding flows) | – | 3 | Unlimited | Unlimited | Unlimited |
| Announcements / Changelog | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Feedback Boards | – | – | 2 boards | Unlimited | Unlimited |
| Public Product Roadmap | – | – | ✔ | ✔ | ✔ |
| Knowledge Base / Docs Hub | – | – | – | ✔ | ✔ |
| Analytics | – | – | ✔ | ✔ | ✔ |
| Integrations | – | – | ✔ | ✔ | ✔ |
| Team Members | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Log Retention | 7 days | 14 days | 30 days | 90 days | Flexible |
| Custom Domains & Branding | – | – | ✔ | ✔ | ✔ |
| RBAC & Team Management | – | – | ✔ | ✔ | ✔ |
| Audit Logs | – | – | ✔ | ✔ | ✔ |
| AI-Powered Feedback Summaries | – | Optional add-on | Included basic | Included advanced | Custom |
| Premium Usage (extra events) | – | $0.35 /1K | $0.35 /1K | $0.25 /1K | Volume discounts |
| Support | Community | Priority Email | Priority Email + Slack (> $1K/mo) | Dedicated + SLA |
Userorbit Startup Program
Get up to $10K of free credits
Eligible startups can get up to $10K in free credits on Userorbit to accelerate your product growth.
Free Forever
Perfect for hobbyists or early pilots - basic surveys, one product tour, changelog.
Launch
Unlocks onboarding checklists and more surveys/tours for small teams.
Growth
Adds feedback boards, public roadmap, custom branding, analytics.
Scale
High-volume events, security (RBAC, audit), Knowledge Base, advanced AI, Slack support.
Enterprise
Everything above plus SLA, VPC/on‑prem, dedicated support.
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Start free and upgrade anytime. Have questions about limits, migration, or enterprise features? We’re here to help.