Keep everyone on the same page
Bring demos, docs, onboarding, and announcements into one platform, so every team can help customers understand what changed.
Explore the platform
Ship the product. We’ll handle the customer experience around it.
Userorbit brings onboarding, education, support, and feedback into one connected platform so your lean team can make every customer feel looked after.
Start for free, no credit card required
Trusted by customer obsessed teams
From early-stage startups to established enterprises.
The Problem
As building gets faster,
maintenance gets harder.
No-code tools promise speed - but building demos, tours, help docs, and announcements still takes weeks. Once built, everything breaks silently.
Outdated demos in sales follow-ups.
Stale docs with every deploy.
Broken tours nobody notices.
Features announced weeks late.
Most tools solve one or the other.
Userorbit solves both.
How it works
Userorbit loop
Listen, decide, communicate, guide, and measure from one connected system.
Listen
Collect feedback, surveys, comments, reactions, and usage signals
Bring user feedback, lightweight surveys, reactions, comments, and adoption data into one place before release context gets scattered.
Feedback boards and comments
Surveys, reactions, and voting
Product analytics signals
Decide
Turn signals into roadmap decisions with AI summaries and prioritization
Summarize customer requests, group related product needs, and decide what matters next without losing the original customer context.
AI feedback summaries
Roadmap topics and prioritization
Customer context for every decision
Communicate
Publish announcements, changelogs, emails, and release updates
Turn product changes into customer-ready communication across announcements, changelog posts, newsletters, and in-app messages.
In-app announcements
Changelog and email updates
Audience targeting by segment
Guide
Launch tours, checklists, tooltips, and help articles
Guide users from release to adoption with contextual onboarding, self-serve help, and in-app prompts tied to what changed.
Tours, checklists, and tooltips
Help articles tied to features
No-code launch guidance
Measure
Track adoption, completion, engagement, and funnel drop-offs
See which messages, guides, and release workflows actually drive adoption so the next product decision starts with evidence.
Adoption and engagement metrics
Tour and message completion
Funnel drop-off visibility
Platform
Everything you need to show, onboard, engage, support, and listen.
Launch interactive demos, onboarding, announcements, customer support, and feedback without stitching together separate tools.
Better together
One platform. Every step of the customer journey.
From the first demo to the next release, give customers a connected experience—and your team fewer tools to manage.
Guide users from the first demo
Show prospects what’s possible with interactive demos. Help them get started after signup with tours, checklists, and in-app guidance.
Explore demosKeep launches moving
Create guides, AI visuals, and product updates. Connect tours, checklists, surveys, and emails with adoption workflows. Give each release the follow-through it needs.
Explore adoption workflowsLet feedback shape what’s next
Collect requests, share your roadmap, and announce what ships. Use product analytics and session replay to see how customers adopt the changes and watch the experience behind a drop-off.
Explore feedback and analyticsMeet the teams building with Userorbit
Product, growth, success, and marketing teams use one customer lifecycle layer to ship clearer launches.
"Userorbit gives our product team one place to connect feedback, releases, and customer communication."
"We can launch onboarding and guide users through new features without waiting on engineering cycles."
"The help center, announcements, and feedback loop finally feel connected around every release."
"Launch updates are easier to explain because docs, changelog posts, and guides move together."
"Our team can see which onboarding messages and product tours actually help users adopt what shipped."
"Userorbit helps us close the loop from customer feedback to roadmap decisions and launch communication."
"Self-serve guidance reduces repeated support questions while keeping users clear on what changed."
"The adoption layer is easier to maintain when feedback, guidance, and announcements live together."
SecurraUserorbit gives our product team one place to connect feedback, releases, and customer communication.
Enterprise-grade security and product Infrastructure
Protect customer data, control teammate access, and keep every AI-assisted change reviewable before it reaches users.
Data protection
Customer data is handled with clear boundaries, encrypted infrastructure, and privacy-first controls.
Scoped product access
Connect only the product context Userorbit needs, with read-only access for analysis and recommendations.
Role-based controls
Limit teammate access by workspace responsibility across help, announcements, feedback, tours, and analytics.
Approval workflows
AI-assisted updates stay in review until an authorized teammate approves what should go live.
Audit-ready activity
Keep a clear record of sensitive actions, publishing decisions, and changes across customer-facing surfaces.
Privacy and compliance
Support vendor reviews with practical controls around data handling, user access, and operational security.
What is Userorbit?
Userorbit is a complete product experience platform that covers the whole customer journey: interactive demos and AI demo videos before signup, product tours and checklists for onboarding, announcements and changelog, customer support with a shared inbox and help center, and feedback, roadmap, product analytics, session replay, adoption workflows, and AI visuals in one platform.
How is Userorbit different from Pendo, Appcues, or Userpilot?
Product adoption platforms start at signup. Userorbit also covers the journey before it — interactive demos and demo videos prospects can try — plus customer support with a shared inbox and help center. One platform spans demos, onboarding, engagement, support, and feedback instead of three separate tools.
How is Userorbit different from demo tools like Navattic or Storylane?
Interactive demo platforms stop at closed-won. Userorbit's demos and AI demo videos share one platform with product tours, announcements, support, and feedback, so the same product story continues after signup — and every demo stays connected to onboarding and adoption analytics.
Which tools does Userorbit replace?
Teams typically consolidate an interactive demo tool, a user onboarding tool, a changelog or announcement tool, a feedback and roadmap tool, and much of a support helpdesk into one Userorbit subscription — one snippet to install, one place where every customer-facing surface stays current.
Does Userorbit work with AI agents?
Yes. The help center serves Markdown for agents, the site publishes llms.txt, and the Userorbit MCP server (@userorbit/mcp) lets tools like Claude and ChatGPT read and manage feedback, announcements, roadmap topics, and help articles through the public API.
How do I get started with Userorbit?
Start for free with no credit card required. Setup is no-code: install the snippet, then build interactive demos, tours, announcements, and feedback boards from the dashboard. Book a demo if you want a guided walkthrough of the full platform.
Give every release the product experience it deserves.
Turn every product change into clear guidance, updates, and feedback loops.