In-Product Surveys & Customer Feedback
Gather actionable insights with targeted in-product surveys. Understand your users better, measure satisfaction, and make data-driven decisions to improve your product experience.
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Userorbit
Collect Valuable Customer Feedback with Smart Surveys
Create engaging, contextual surveys that capture meaningful insights. From NPS to feature feedback, understand what your users think and need.
Create Beautiful Surveys in Minutes
Start with NPS, CSAT, CES, product-market-fit, review collection, or onboarding segmentation templates. Customize the questions to learn what users need and how they feel about your product.
Find the Questions Where Respondents Drop Off
See reached, completed, and dropped counts for each question. Identify a question that loses respondents, simplify it, and use the results to improve your survey.
Smart Targeting and Distribution
Reach the right users at the right time. Target surveys based on user behavior, segments, or custom attributes with smart triggers.
Real-time Response Management
Access survey results instantly. Get immediate insights into customer sentiment and quickly identify areas for improvement.
Everything you need for effective customer feedback
Multiple Survey Types
Choose NPS, CSAT, CES, PMF, review collection, onboarding segmentation, or custom feedback forms. Adapt templates for your audience.
Smart Targeting
Target surveys based on user behavior, segments, or custom attributes. Ensure you're collecting feedback from the right audience at the right moment.
Multi-channel Distribution
Distribute surveys through multiple channels including in-app, email, or embedded forms. Reach users where they are most likely to respond.
Question-level Drop-off
See how many respondents reach, complete, or leave each question. Find where participation falls and improve the survey experience.
Customization Options
Customize every aspect of your surveys including themes, colors, and messaging. Create a seamless experience that matches your brand.
Smart Triggers
Set up automatic survey triggers based on user actions or events. Capture feedback at the most relevant moments.
Response Management
Efficiently manage and respond to survey feedback. Track follow-ups and ensure no valuable feedback goes unaddressed.
Real-time Results
Access survey results in real-time. Get immediate insights into customer sentiment and quickly identify areas for improvement.
Custom Reports
Generate custom reports and share insights with stakeholders. Export data in multiple formats for further analysis.
What types of surveys can I create?
Create NPS, CSAT, CES, product-market-fit (PMF), review collection, onboarding segmentation, and custom surveys. Start from a template and adapt the questions to your audience.
Can I target specific user segments with surveys?
Yes, you can target surveys based on user behavior, demographics, or custom attributes. This ensures you collect relevant feedback from the right audience at the right time.
How can I analyze survey responses?
Review responses and question-level drop-off analytics. See how many respondents reached, completed, or left each question to identify where a survey loses people.
Can I customize the survey appearance?
Yes, you can fully customize the look and feel of your surveys to match your brand, including themes, colors, and messaging.
Start gathering actionable customer feedback
Create engaging surveys, measure satisfaction, and improve completion. Start a 14-day free trial.