LIGHTHOUSE

In-Product Surveys & Customer Feedback

Gather actionable insights with targeted in-product surveys. Understand your users better, measure satisfaction, and make data-driven decisions to improve your product experience.

survey dashboard example

Collect Valuable Customer Feedback with Smart Surveys

Create engaging, contextual surveys that capture meaningful insights. From NPS to feature feedback, understand what your users think and need.

Create Beautiful Surveys in Minutes

Design professional surveys without any coding. Our intuitive builder lets you create various survey types including NPS, CSAT, and custom feedback forms. Choose from multiple question types and customize the look to match your brand.

survey builder interface

Powerful Analytics and Insights

Transform survey responses into actionable insights. Track response rates, analyze trends, and generate comprehensive reports. Our analytics dashboard helps you understand customer sentiment and make informed decisions.

survey analytics dashboard

Smart Targeting and Distribution

Reach the right users at the right time. Target surveys based on user behavior, segments, or custom attributes. Distribute surveys through multiple channels and optimize response rates with smart triggers.

survey targeting interface

Everything you need for effective customer feedback

Our comprehensive survey features help you collect, analyze, and act on customer feedback to build better products.

Multiple Survey Types

Create various types of surveys including NPS, CSAT, CES, and custom feedback forms. Choose from multiple question formats to gather precise feedback.

Smart Targeting

Target surveys based on user behavior, segments, or custom attributes. Ensure you're collecting feedback from the right audience at the right moment.

Multi-channel Distribution

Distribute surveys through multiple channels including in-app, email, or embedded forms. Reach users where they are most likely to respond.

Advanced Analytics

Get detailed insights with our comprehensive analytics dashboard. Track response rates, analyze trends, and generate actionable reports.

Customization Options

Customize every aspect of your surveys including themes, colors, and messaging. Create a seamless experience that matches your brand.

Smart Triggers

Set up automatic survey triggers based on user actions or events. Capture feedback at the most relevant moments.

Response Management

Efficiently manage and respond to survey feedback. Track follow-ups and ensure no valuable feedback goes unaddressed.

Real-time Results

Access survey results in real-time. Get immediate insights into customer sentiment and quickly identify areas for improvement.

Custom Reports

Generate custom reports and share insights with stakeholders. Export data in multiple formats for further analysis.

Frequently asked questions

  • What types of surveys can I create?

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    Create various types of surveys including NPS, CSAT, CES, feature feedback, and custom surveys. Our platform supports multiple question types and formats to gather precise feedback.

  • Can I target specific user segments with surveys?

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    Yes, you can target surveys based on user behavior, demographics, or custom attributes. This ensures you collect relevant feedback from the right audience at the right time.

  • How can I analyze survey responses?

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    Our comprehensive analytics dashboard provides real-time insights, trend analysis, and detailed reporting of survey responses, helping you make data-driven decisions.

  • Can I customize the survey appearance?

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    Yes, you can fully customize the look and feel of your surveys to match your brand, including themes, colors, and messaging.

Simplify customer engagement and adoption.

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