Blog - Userorbit

Everything from product-led growth to customer engagement stories

Why Your SaaS Onboarding Is Bleeding Users (And How to Fix It)

Why Your SaaS Onboarding Is Bleeding Users (And How to Fix It)

Most SaaS onboarding flows are broken by design. Here's what actually works to turn trial users into paying customers, backed by data from 200+ companies.

How Checklists and Personalized Guides Accelerate Product Adoption

How Checklists and Personalized Guides Accelerate Product Adoption

Discover how interactive onboarding checklists and personalized user guides reduce time-to-value, increase feature adoption, and boost customer retention rates.

Best Open-Source Product Tour Libraries

Best Open-Source Product Tour Libraries

A comprehensive guide to the top open-source product tour and user onboarding libraries for creating intuitive, interactive product walkthroughs.

Best In-App Messaging Tools for Feature Announcements

Best In-App Messaging Tools for Feature Announcements

Top in-app tools for feature announcements - Userorbit, Pendo, and Beamer. Compare them to boost engagement and drive adoption.

Major Upgrade to Tour Builder Platform

Major Upgrade to Tour Builder Platform

Announcing our all-new Tour Builder Platform—a comprehensive, customizable solution for effortless user onboarding and engagement.

11 Best User Onboarding and Product Tour Tools in 2025

11 Best User Onboarding and Product Tour Tools in 2025

A deep dive comparing top product tour tools to help you pick the best one for onboarding, adoption, and user engagement.

Why Sales + Customer Success Teams Need Shared Goals

Why Sales + Customer Success Teams Need Shared Goals

SaaS companies that align Sales and CS with shared goals outperform those who maintain traditional silos.

Introducing Analytics

Introducing Analytics

Discover how Userorbit Surveys and our new analytics platform help you collect actionable feedback and visualize data for better business decisions.

The Front Door Effect - Why Your Product’s First Impression Matters

The Front Door Effect - Why Your Product’s First Impression Matters

The Front Door Effect shows us that a seamless, thoughtful onboarding experience is crucial for user retention, as it sets the tone for trust and engagement-tools like Userorbit help perfect this initial impression and ongoing dialogue to ensure users stay and thrive.

How to Skyrocket Your G2 and Gartner Reviews with Userorbit’s Feedback Tools

How to Skyrocket Your G2 and Gartner Reviews with Userorbit’s Feedback Tools

Learn how to automate your G2 review collection process using Userorbit's AI-powered tools to identify happy customers, trigger perfectly-timed review requests, and climb G2 rankings-all while saving 40% of your team's time.

2025 Onboarding Report - What 500 SaaS Users Say Makes Them Stay

2025 Onboarding Report - What 500 SaaS Users Say Makes Them Stay

The 2025 Onboarding Report reveals that personalized, interactive, and data-driven onboarding experiences significantly boost SaaS user retention and reduce churn.

Why Your Product's First 3 Minutes Are Make-or-Break

Why Your Product's First 3 Minutes Are Make-or-Break

The psychology behind first-time user experiences that stick, drive adoption, and turn casual visitors into power users.

The PLG Playbook - How to Personalize Onboarding to Double Feature Adoption

The PLG Playbook - How to Personalize Onboarding to Double Feature Adoption

Traditional onboarding often fails because it overwhelms users with irrelevant tasks, leading to low retention rates. Userorbit’s AI-driven, personalized checklists adapt to user roles and behaviors, accelerating feature adoption, improving retention, and reducing churn through dynamic, context-aware onboarding experiences.

The 4-Minute SaaS Retention Audit - Are You Missing These Red Flags? (Template included)

The 4-Minute SaaS Retention Audit - Are You Missing These Red Flags? (Template included)

In just 4 minutes, SaaS companies can audit their retention health across onboarding, engagement, feedback, and communication using a simple checklist system with clear red flags. The audit provides immediate scoring and actionable steps based on risk level, helping teams identify and fix retention issues before they impact revenue.

Introducing Surveys

Introducing Surveys

Collect feedback from your users with surveys

Why 'Just' Using NPS Surveys is Killing Your Retention Strategy

Why 'Just' Using NPS Surveys is Killing Your Retention Strategy

Net Promoter Score (NPS) surveys, while valuable, are insufficient for modern SaaS retention strategies due to their lack of real-time context, delayed feedback collection, and one-size-fits-all approach. Modern retention requires an integrated platform like Userorbit that combines multi-channel feedback collection, AI-powered analysis, and automated engagement workflows to help companies understand and act on user behavior before it's too late.

AI-Powered Customer Engagement - Present and Future of Userorbit

AI-Powered Customer Engagement - Present and Future of Userorbit

The future of customer engagement is AI-powered. Learn how to leverage AI to enhance your product adoption.

Accelerating Product Adoption

Accelerating Product Adoption

The Psychology Behind Successful Product Adoption

Introducing Userorbit

Introducing Userorbit

Revolutionizing Customer Engagement and Product Adoption