Blog – Userorbit
Everything from product-led growth to customer engagement stories
Why Sales + Customer Success Teams Need Shared Goals
SaaS companies that align Sales and CS with shared goals outperform those who maintain traditional silos.
The Front Door Effect - Why Your Product’s First Impression Matters
The Front Door Effect shows us that a seamless, thoughtful onboarding experience is crucial for user retention, as it sets the tone for trust and engagement—tools like Userorbit help perfect this initial impression and ongoing dialogue to ensure users stay and thrive.
How to Skyrocket Your G2 and Gartner Reviews with Userorbit’s Feedback Tools
Learn how to automate your G2 review collection process using Userorbit's AI-powered tools to identify happy customers, trigger perfectly-timed review requests, and climb G2 rankings—all while saving 40% of your team's time.
2025 Onboarding Report - What 500 SaaS Users Say Makes Them Stay
The 2025 Onboarding Report reveals that personalized, interactive, and data-driven onboarding experiences significantly boost SaaS user retention and reduce churn.
The PLG Playbook - How to Personalize Onboarding to Double Feature Adoption
Traditional onboarding often fails because it overwhelms users with irrelevant tasks, leading to low retention rates. Userorbit’s AI-driven, personalized checklists adapt to user roles and behaviors, accelerating feature adoption, improving retention, and reducing churn through dynamic, context-aware onboarding experiences.
The 4-Minute SaaS Retention Audit - Are You Missing These Red Flags? (Template included)
In just 4 minutes, SaaS companies can audit their retention health across onboarding, engagement, feedback, and communication using a simple checklist system with clear red flags. The audit provides immediate scoring and actionable steps based on risk level, helping teams identify and fix retention issues before they impact revenue.
Why 'Just' Using NPS Surveys is Killing Your Retention Strategy
Net Promoter Score (NPS) surveys, while valuable, are insufficient for modern SaaS retention strategies due to their lack of real-time context, delayed feedback collection, and one-size-fits-all approach. Modern retention requires an integrated platform like Userorbit that combines multi-channel feedback collection, AI-powered analysis, and automated engagement workflows to help companies understand and act on user behavior before it's too late.
AI-Powered Customer Engagement - Present and Future of Userorbit
The future of customer engagement is AI-powered. Learn how to leverage AI to enhance your product adoption.
Accelerating Product Adoption
The Psychology Behind Successful Product Adoption
Introducing Userorbit
Revolutionizing Customer Engagement and Product Adoption