All tracksSurveys
Surveys
In-app surveys with honest response-rate benchmarks. PMF, NPS, CSAT, and churn surveys, each with a copyable question bank.
This course includes ↘
- PMF, NPS, CSAT, and CES surveys
- Question banks and templates
- Response-rate benchmarks
- Lifecycle-based survey triggers
- Branching and segmentation
About this course
In-app surveys with honest response-rate benchmarks. PMF, NPS, CSAT, and churn surveys, each with a copyable question bank. Work through the syllabus in order, or jump directly to the problem you need to solve. Every published lesson is practical, concise, and built around a real workflow.
In this course
Start here4
The Sean Ellis PMF survey: template, trigger, and the 40% test (+ calculator)Coming soon
CSAT vs NPS vs CES for product teamsComing soon
In-app survey best practices + response-rate benchmarksComing soon
NPS fundamentals + embedded calculatorComing soon
Go deeper2
NPS for product teams: in-app, lifecycle-triggered, not email blastsComing soon
Build a churn survey with branching logicComing soon
Advanced workflows1
Onboarding segmentation survey: route users by answerComing soon