All tracksFeedback & Roadmap
Feedback & Roadmap
Collect feedback where users already are, prioritize it honestly, and run a public roadmap that closes the loop when you ship.
This course includes ↘
- In-app feedback collection
- Feature request prioritization
- Public and private roadmaps
- Scalable feedback triage
- Closed-loop customer communication
About this course
Collect feedback where users already are, prioritize it honestly, and run a public roadmap that closes the loop when you ship. Work through the syllabus in order, or jump directly to the problem you need to solve. Every published lesson is practical, concise, and built around a real workflow.
In this course
Start here5
How to collect customer feedback in-app (widget, portal, on behalf of customers)Coming soon
How to prioritize feature requests (RICE, with an embedded interactive calculator)Coming soon
Close the feedback loop — the actual automation, not the think-pieceComing soon
How to say no to feature requests (+ response template pack)Coming soon
Build a public roadmap in 10 minutesComing soon
Go deeper3
Now-Next-Later: build one this afternoon (+ template)Coming soon
Feedback triage that scales: statuses, tags, auto-assignment rulesComing soon
From feature request to merged PR: the GitHub implementation pipelineComing soon
Advanced workflows2
Set up feedback boards (public vs private, moderation, anonymous)Coming soon
Merge, dedupe, and AI-triage incoming feedbackComing soon