Feedback Boards

Feedback boards for feature requests users can vote on

Collect product ideas, bug reports, and feature requests in one place. Let users vote and comment, turn the strongest signals into roadmap priorities, and close the loop when you ship.

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Features

Turn customer feedback into a product workflow

Userorbit feedback boards help SaaS teams capture requests, understand demand, prioritize with context, and keep customers informed from first idea to shipped update.

Capture product ideas without burying them in inboxes

Give customers and teammates a focused place to submit feature requests, bugs, and suggestions. Public boards reduce duplicate requests and make feedback visible before it disappears into chat, support tickets, or spreadsheets.

Public feedback board for collecting product ideas

Use votes and comments as signals, not orders

Feature voting shows where demand is clustering, while comments explain the problem behind the request. Userorbit gives your team the context to prioritize by customer need, urgency, segment, and product strategy.

Feedback comments and discussion page

Triage requests into a product workflow

Merge duplicate feedback and route requests using assignment rules based on board, tags, priority, status, or classification. Keep ownership clear as requests move into roadmap planning.

Feedback management dashboard for product teams

Close the loop when an idea becomes a shipped feature

Feedback boards work best when users can see progress. Connect requests to roadmap statuses and announcements so customers know when an idea is under review, planned, in progress, or released.

Feedback detail page with status and request context

Built for modern feedback workflows

A feedback board should do more than collect votes

Dedicated tools such as Canny, Featurebase, Frill, Upvoty, UserVoice, Productboard, and Usersnap all point to the same workflow: collect requests, organize duplicates, prioritize demand, publish a roadmap, and notify users when work ships.

The gap for product-led teams is tool sprawl. A voting board is useful, but feedback becomes more valuable when it sits beside surveys, product analytics, onboarding, help content, roadmap updates, and in-app announcements.

Everything you need for customer feedback boards and feature request management

Merge Duplicate Feedback

Combine duplicate requests into an existing feedback item and archive the source, keeping related feedback together for triage.

Automatic Feedback Routing

Assign feedback with rules based on board, tags, priority, status, or classification. Give incoming requests a clear owner.

GitHub-linked Feedback

Connect requests with GitHub issue and pull-request context. Completion follows your configured review rules and available evidence when an issue closes.

Voice Feedback

When voice feedback is enabled, identified users can record feedback in the widget. Transcription helps your team review what they said.

Feature Voting

Let users upvote existing requests so your team can see which ideas have repeated demand across customers and segments.

Comments and Follow-ups

Collect the context behind every request. Reply to users, ask clarifying questions, and keep the conversation tied to the feedback item.

Tags and Categories

Group feedback by feature area, request type, customer segment, urgency, or internal ownership so high-signal patterns are easier to spot.

Triage Views

Filter requests by status, votes, category, and owner. Keep new ideas, bugs, enhancements, and planned work organized as volume grows.

Customer and Team Collaboration

Centralize input from customers, support, success, sales, and product so requests do not get trapped in disconnected tools.

Roadmap Handoff

Move validated ideas into roadmap topics and show users whether a request is under review, planned, in progress, or shipped.

Status Updates

Close the loop with users when priorities change or features launch. Connect feedback outcomes to announcements and changelog updates.

Feedback Analytics

Track feedback volume, popular requests, comment activity, and roadmap movement so prioritization is based on more than the loudest voice.

Privacy Controls

Create public or private feedback workflows depending on what should be visible to customers, beta users, or internal teams.

FAQs

Your questions answered

Can't find what you're looking for? Contact our customer support team.

Does closing a GitHub issue automatically complete feedback?

Completion depends on your GitHub feedback workflow settings and the evidence attached to the issue. Requests can require approval; closing an issue without a verified merge does not automatically mean the customer problem is solved.

What are feedback boards?

Feedback boards are dedicated places where customers can submit product ideas, feature requests, bug reports, and suggestions. Teams use votes, comments, tags, and statuses to understand demand and decide what to build next.

How are feedback boards different from surveys?

Surveys help you ask targeted questions at specific moments. Feedback boards stay open, so users can submit ideas whenever they run into a problem, vote on existing requests, and follow progress over time.

Can users vote and comment on feedback?

Yes. Users can upvote requests and add comments with extra context. Your team can reply, ask follow-up questions, update statuses, and keep the discussion tied to the original request.

Can feedback boards connect to a public roadmap?

Yes. Userorbit helps you move high-signal requests into roadmap topics, show what's planned or in progress, and close the loop through changelog and announcement workflows when features ship.

Feedback Boards

Build what users are already asking for

Capture requests, prioritize with votes and context, and connect feedback to your roadmap and announcements. Start a 14-day free trial.