Retention rescue: cohorts → replays → churn survey → win-back announcement

Find the cohorts that slip away, watch why in session replay, ask with a churn survey, and win them back with a targeted announcement.

3
Lessons chained: 0/3
Recorded

ListenDecideShipAnnounceMeasure

This playbook chains the lessons below into one working system in your own workspace. It publishes in full once every lesson in the chain is recorded; the live ones are ready now.

1Churn analysis workflow: cohorts → session replays → exit surveyP09 · AnalyticsComing soon
2Build a churn survey with branching logicSV05 · SurveysComing soon
3Segment-driven announcements: tell the right users, not everyoneCL08 · Announcements & ChangelogComing soon