Survey response rate
Survey response rate is the percentage of people shown a survey who answer it. In-app surveys dramatically outperform email because they catch users in context. Published benchmarks differ by methodology — averages and medians are different claims — so state which one you're quoting.
Formula
Response rate = responses ÷ users shown the survey × 100
Learn it properly
In-app survey best practices + response-rate benchmarksSV03 · SurveysComing soon