Userorbit for ChatGPT

Your Userorbit workspace, in ChatGPT.

Connect ChatGPT to your Userorbit workspace to explore customer feedback, investigate support conversations, and prepare product work together.

Open in ChatGPT How to connect

ChatGPT

Summarize our onboarding feedback and show the roadmap status of related requests.

u Using Userorbit

Here are the main themes from your onboarding feedback:

Setup guidance: Customers want clearer first steps. Related roadmap item: Planned.
Data import: Customers report friction importing data. Related roadmap item: Under consideration.

I can also review the related requests in more detail.

Ask anything

Illustrative example with fictional data

What you can do

Bring customer context into the conversation.

Use Userorbit for ChatGPT to work across the feedback, support, and product evidence available to your connection.

Understand feedback and roadmap status

Group customer requests by problem, review supporting feedback, and see where items sit on your roadmap.

Explore feedback boards

Investigate support conversations

Review relevant customer conversations and identify recurring questions or issues using the evidence available in your workspace.

Explore customer support

Prepare release notes and help content

Turn completed requests into candidate release notes, or use support questions and existing documentation to draft help content for review.

Explore the help center

Review onboarding and product insights

Investigate onboarding progress and available product analytics, keeping the metric definitions, date range, and scope in view.

Explore product analytics

Getting started

Connect your workspace in ChatGPT.

Add the Userorbit ChatGPT plugin, authorize your connection, and start with a question about your product or customers.

Open the plugin listing

01
Open the Userorbit plugin listing and follow ChatGPT’s steps to add it.
02
When prompted, sign in to Userorbit and authorize the requested connection. Choose the appropriate workspace if prompted.
03
Start a conversation and ask about your workspace. Include the project and date range when relevant.

Available capabilities depend on your connected workspace, permissions, OAuth grants, and host support. Some features may not be available in every connection.

Example prompts

Start with a question.

“Summarize feedback about onboarding from the last 30 days and show the roadmap status of related requests.”

“What recurring questions appear in recent support conversations? Check our existing help articles for gaps.”

“Draft release notes from completed feedback items. Flag anything whose release scope still needs confirmation.”

“Review onboarding progress for this project and explain what the available data can and cannot tell us.”

Keep people in the loop.

Review answers and drafts against their sources. Saving a draft, publishing content, and sending a customer message are separate actions; check the returned result before treating any action as completed or delivered.

Explore the Userorbit MCP server and Userorbit AI.