Overview
Userorbit vs Fider
Fider is an open-source feedback platform. Userorbit prioritizes speed-to-value for PLG teams by bundling tours, announcements, feedback, and roadmap without heavy setup.
Choose Userorbit
When to choose Userorbit
Choose Userorbit if you want a hosted solution with additional onboarding and engagement features beyond feedback collection.
Choose Fider
When to choose Fider
Fider fits if you need an open-source feedback platform with full customization control and no vendor lock-in. If your goal is faster experiments and shipping in-app experiences, Userorbit is leaner.
Why teams choose Userorbit over Fider
Comparing Fider? Userorbit brings feedback boards together with announcements, feedback, roadmaps, and surveys in one platform - fewer tools, faster shipping, and simpler workflows.
 Pro | ||
|---|---|---|
Core Function/Purpose Primary focus of the tool ↗ | Engagement & feedback platform | Open-source self-hosted voting |
Product Analytics Analyze user behavior ↗ | ||
In-App Guidance Create in-app walkthroughs ↗ | ||
User Onboarding Facilitate user onboarding ↗ | ||
User Feedback Collect user feedback ↗ | ||
Survey Capabilities Types of surveys supported ↗ | ||
Roadmap Functionality Product roadmap tools ↗ | ||
Changelog/Announcements Communicate updates ↗ | ||
Personalization Personalize user experiences ↗ | ||
Segmentation Segment users ↗ | ||
Integrations Connect with other tools ↗ | ||
Automation Automate tasks ↗ | ||
Mobile Support Mobile application support ↗ | Limited | Self-hosted |
Pricing Model How it’s priced ↗ | SMB-friendly | Free (self-hosted) |
Target User/Customer Ideal user ↗ | SaaS teams | Teams preferring OSS |
Ease of Use/Setup Easy to use and set up ↗ | Easy | Requires hosting |
Scalability Handles growth ↗ | Good | Depends on hosting |
Multi-Channel Comm. Multiple communication channels ↗ | In-app, portal, email | Portal |
Session Replay User session recording ↗ | ||
Customer Support Support resources ↗ | Responsive | Community |