Use a consistent review process so feedback has a clear owner and next step.
Use a consistent review process so feedback has a clear owner and next step.
Triage the post
Read the request and ask for missing context. Check for duplicates before creating another item for the same problem. Merge only when the posts describe the same request.
Choose an appropriate board and tags. Add internal context using the internal-note composer.
Set the status
Use In review, Planned, In progress, Completed or Closed to reflect the current decision. Explain significant changes in a comment when users need context.
Review status-change email settings before saving. Notifications depend on recipient eligibility and the selected delivery option.
Review the roadmap
Configure roadmap columns and filters to show the intended feedback. The current workflow uses feedback-based roadmap views; it does not require a separate topic for every request.
Review the queue at a cadence that suits your team. There is no product requirement to wait for an arbitrary number of requests before triaging them.