Load the Userorbit workspace snippet through a Google Tag Manager Custom HTML tag.

Create the tag

  1. Copy the HTML snippet from Settings → Widget installation.
  2. In GTM, create a Custom HTML tag.
  3. Paste the snippet.
  4. Use an All Pages trigger unless your implementation requires a narrower scope.
  5. Save and test in GTM Preview.

Identify users

Expose only the required user ID, email, name, and approved attributes through Data Layer variables. Call userorbit.identify() after those values are available; do not place secrets in the data layer.

Publish

Confirm the tag fires once, initialization succeeds, and a test contact appears in the intended workspace. Then publish the GTM container.

Troubleshooting

Check consent-mode timing, CSP, duplicate tags, incorrect Account ID, and whether identity variables are available before the identify call.

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