The Help Center Agent reviews indexed product changes and proposes new or updated Help Center content. Proposals are reviewed in the Agent Inbox before the agent carries them out.
Plan required The Help Center requires Scale or Enterprise, an active trial, or an explicit Help Center access override. The agent also requires AI access and uses your workspace's monthly AI allowance.

Before you start

Connect GitHub and index the repository that contains your product code. To focus the analysis, configure include and exclude paths under Agents → Repository.

Generate Help Center proposals

You can generate proposals in either of these ways:
  • Turn on Generate initial suggestions when you create the first repository index.
  • Go to Agents → Repository → Health Check, select Trigger Agents, and choose the last 1, 2, 7, or 30 days to analyze.

When agents find a documentation gap, they add an article proposal to the Inbox. A run can complete without creating a proposal when no relevant gap is found.

Review a Help Center proposal

  1. Go to Agents → Help Center Agent.
  2. Select a proposal from the list.
  3. Review its summary, reason, evidence, priority, and latest output.
  4. Select Approve to let the agent create or update the article, or Dismiss to take no action.
  5. When the proposal is complete, select Open to review the article in the Help Center editor.

Approving a proposal does not replace editorial review. Check the title, steps, links, plan notes, and publication status before publishing the article.

About the former Autopilot page

Help Center Agent no longer has a separate Autopilot workspace. Opening the former Help Center → Autopilot URL redirects to Agents → Inbox with the Help Center Agent filter applied. Use this Inbox workflow to review documentation-gap proposals.

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