Use targeting to decide which users are eligible to see a product tour.
Use targeting to decide which users are eligible to see a product tour.
- Open the tour and select Targeting.
- Choose All users, User Segment, or Specific users.
- For User Segment, select a saved segment.
- For Specific users, add conditions for user attributes, saved segments, event history, the current page, or experience state.
- Choose All (AND) when every condition must match, or Any (OR) when one matching condition is enough. Add a nested group when part of the audience needs a different combination.
- Configure launch events, frequency, and schedule separately.
- Save and test with one user who should qualify and one who should not before publishing.
An event-history condition checks past behavior. It does not replace the immediate launch event that starts the tour.
Resolve any empty groups, missing values, or deleted references reported by the editor before saving.