Open the AI assistant and look for the model selector at the top of the chat panel, near the conversation title. It displays the name of the currently active.
Userorbit applies an AI allowance to each workspace. Usage and access can therefore change when you switch workspaces.
Supported legacy Starter workspaces receive 200 uses per month, and legacy Pro workspaces receive 1,000.
When a limited workspace reaches its allowance, Userorbit stops the request and shows when the allowance resets. Enterprise does not have a monthly usage ceiling.
The model list can also depend on which providers are currently configured and available.
Plans and AI usage belong to the workspace, not to your login across all workspaces.
Monthly allowances
| Workspace plan | Monthly AI allowance | | --- | ---: | | Free | Not available | | Trial | 25 uses | | Launch | 200 uses | | Growth | 1,000 uses | | Scale | 5,000 uses | | Enterprise | Unlimited |Supported legacy Starter workspaces receive 200 uses per month, and legacy Pro workspaces receive 1,000.
What counts toward the allowance
An AI request counts when Userorbit starts an AI-assisted action that enforces the workspace allowance. The allowance is shared across eligible AI features in the workspace; it is not a separate limit for each user.When a limited workspace reaches its allowance, Userorbit stops the request and shows when the allowance resets. Enterprise does not have a monthly usage ceiling.
Model availability
Userorbit selects an available default model for most requests.- Launch and legacy Starter have access to the Launch model set.
- Growth, Scale, Enterprise, Trial at the service layer, and legacy Pro have access to the broader model set.
- Manual model selection in the Agent Assistant is currently available only on Scale, Enterprise, and legacy Pro. Other eligible plans use the default model selected by Userorbit.
The model list can also depend on which providers are currently configured and available.
Check the correct workspace
If AI appears unavailable or the allowance is different from what you expect:- Select the workspace name at the top of the sidebar.
- Switch to the workspace you want to use.
- Open Settings → Billing to confirm its plan.
- Return to the AI feature and try again.
Plans and AI usage belong to the workspace, not to your login across all workspaces.