Contacts explained

Contacts are the people stored in your Userorbit workspace. The Contacts area also contains reusable segments and the property definitions used by targeting.

Open Contacts

Select Contacts in the main sidebar. Use the Contacts, Segments, and Properties tabs to move between people, audiences, and property definitions.

How contacts are created

Contacts can be created from the admin interface or from identity sent by the Userorbit SDK. Use userorbit.identify(userId, options) after sign-in to associate the current browser with a known user.

What you can manage

Search and filter the contact list, add or edit a contact, deactivate a contact, delete one or more contacts, create reusable segments, and create or edit custom property definitions.

Contacts and notifications

A contact can have product-notification delivery enabled or disabled. Use the Notifications filter to review that state; do not treat Contacts and Subscribers as separate admin databases.