AI agents in Userorbit are intelligent assistants that help your team work faster and more consistently across every customer-facing workflow. They operate.
AI agents help your team draft and process work in Userorbit. You control how each agent behaves and review its work from a shared inbox.
You can also choose Low, Medium, or High confidence. A lower setting acts on weaker matches; a higher setting favors precision.
Where to find AI agents
Open AI Agents in the sidebar. The workspace includes:- Assistant for AI conversations and quick actions.
- Inbox for agent-generated tasks that need review or tracking.
- Automations for scheduled, webhook, and CI/CD-triggered work.
- Agent-specific views for Help Center, Release, and Voice of Customer work.
- Repository and Activity for supporting context and recent work.
Agent modes
Each agent can be set to:- Off — the agent does not run.
- Suggest only — the agent prepares a proposal for review.
- Run automatically — the agent runs without approval.
You can also choose Low, Medium, or High confidence. A lower setting acts on weaker matches; a higher setting favors precision.