Understand the Assistant, Inbox and Automations in the Agents workspace.
AI agents help your team draft and process work in Userorbit. You control how each agent behaves and review its work from a shared inbox.
Where to find AI agents
Open Agents in the sidebar. The workspace includes:
- Assistant for AI conversations and quick actions.
- Inbox for agent-generated tasks that need review or tracking.
- Automations for scheduled, webhook, and CI/CD-triggered work.
- Agent-specific views for Help Center, Release, and Voice of Customer work.
- Repository and Activity for supporting context and recent work.
Agent modes
Each agent can be set to:
- Off — the agent does not run.
- Suggest only — the agent prepares a proposal for review.
- Run automatically — the agent runs without approval.
You can also choose Low, Medium, or High confidence. A lower setting acts on weaker matches; a higher setting favors precision.
Review agent work
Open Inbox, filter by status or agent module, select a task, and use Approve or Dismiss when those actions are available. Completed and failed work remains visible through the status filters.