How to see checklist analytics

Track checklist views, step-level progress, and completion to optimize adoption and onboarding.

Zahid Hussain

Written by Zahid Hussain

Measure the impact of your checklists with step-level analytics and trend insights.

Where to find analytics

Checklist Analytics Overview

  1. Go to Checklists and open a checklist.
  2. Click the Analytics tab.
  3. Adjust the date range and filters as needed.

Key metrics

  • Views: number of users who saw the checklist
  • Starts: users who began the checklist
  • Completion rate: percentage of users who finished all steps
  • Average time to complete: median duration from start to finish
  • Step drop-off: users exiting at each step

Step-level detail

Checklist Step Detail

  • See conversion for each step and identify friction points
  • Drill into user cohorts by plan, role, or other properties
  • Export step data for deeper analysis

Improving performance

  • Remove or simplify high-drop-off steps
  • Add contextual help or tooltips on difficult steps
  • Retarget incomplete users with nudges
  • Split long checklists into focused variants

Troubleshooting

  • Missing data: verify the checklist is published and events are tracked
  • Low completion rate: review step difficulty and targeting fit
  • Spikes/drops: check release notes and product changes for context

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