Overview
Userorbit vs Stonly
Stonly is a knowledge base and interactive guide platform. Userorbit prioritizes speed-to-value for PLG teams by bundling tours, announcements, feedback, and roadmap without heavy setup.
Choose Userorbit
When to choose Userorbit
Choose Userorbit if you want a complete user engagement platform that includes tours, feedback, and announcements beyond knowledge management.
Choose Stonly
When to choose Stonly
Stonly fits if your primary focus is knowledge base creation and customer self-service support. If your goal is faster experiments and shipping in-app experiences, Userorbit is leaner.
Why teams choose Userorbit over Stonly
Comparing Stonly? Userorbit brings product tours together with announcements, feedback, roadmaps, and surveys in one platform - fewer tools, faster shipping, and simpler workflows.
 Pro | ||
|---|---|---|
Core Function/Purpose Primary focus of the tool ↗ | Product engagement platform with roadmap, changelog, feedback, and in-app guidance | Interactive self-serve tutorials and knowledge guides |
Product Analytics Capabilities for analyzing user behavior ↗ | ||
In-App Guidance Features for creating in-app walkthroughs ↗ | ||
User Onboarding Tools to facilitate user onboarding ↗ | ||
User Feedback Methods for collecting user feedback ↗ | ||
Survey Capabilities Types of surveys supported ↗ | ||
Roadmap Functionality Features for managing product roadmaps ↗ | ||
Changelog/Announcements Tools for communicating product updates ↗ | ||
Personalization Options for personalizing user experiences ↗ | ||
Segmentation Capabilities for segmenting users ↗ | ||
Integrations Integrations with other tools ↗ | Yes | Limited |
Automation Features for automating tasks ↗ | No | No |
Mobile Support Support for mobile applications ↗ | React Native - Limited | Guides embedded in web/mobile help centers |
Pricing Model How the tool is priced ↗ | More accessible | Subscription-based tiers per seats/usage |
Target User/Customer Ideal customer profile ↗ | Small and mid-size SaaS teams | Support & success teams creating self-serve tutorials |
Ease of Use/Setup How easy it is to use and set up ↗ | Easy | Easy |
Scalability Ability to handle growth ↗ | Good | Good |
Multi-Channel Comm. Communication across channels ↗ | Customer portal, in-app, email via newsletter | Help center embeds, links, in-product triggers |
Session Replay Recording and replaying user sessions ↗ | ||
Customer Support Available support resources ↗ | Responsive | Standard |