This guide shows you how to send email broadcasts for your product announcements to keep your users informed about important updates and news.
Before You Begin
- You have an announcement created and ready to publish in the Userorbit Admin Panel.
- The email notification feature is enabled for your Userorbit account.
- You have subscribers available to receive announcement emails.
Steps
- Enable Email Notification — When creating or editing an announcement, locate and toggle the "Send as Email Broadcast" (or similar) option to 'on'. This ensures your announcement will be sent as an email.
- Select Subscribers — Choose the specific audience for your email broadcast. You may have options to send to all subscribers or select particular user segments based on your targeting needs.
- Review Email Content — The email broadcast will automatically include the title and body of your announcement. Ensure your announcement content is clear, concise, and formatted appropriately for email delivery.
- Customize Sender Details — Navigate to your notification settings to configure the 'From Name' and 'From Email Address' that recipients will see. This helps maintain brand consistency and recognition.
- Understand Subscriber Management — Familiarize yourself with how users subscribe to and unsubscribe from announcement emails. This is typically managed through user profile settings or a dedicated subscription preference page.
- Monitor Delivery Statistics — After publishing, access the announcement details or an "Email Reports" section within the Admin Panel to view key metrics such as sent, delivered, opened, and clicked rates for your email broadcast.
- Apply Best Practices for Announcement Emails —
- Don't Over-Email: Reserve email broadcasts for significant product updates, critical information, or major news.
- Provide Value: Ensure each email delivers clear value or important information to the recipient.
- Clear Call to Action: If applicable, include a clear call to action to guide users to learn more or interact with the new feature.
Verify It Worked
Check the email delivery statistics for the specific announcement within the Userorbit Admin Panel to confirm successful sending and initial engagement. Additionally, if you have a test subscriber, verify that they received the email broadcast.