Answers to the most common questions about managing your Userorbit account, workspace, and settings.
Answers to common questions about workspaces, profiles, notifications, access, and billing.
On a small screen, open the navigation menu first, then use the workspace selector in the top bar.
Each workspace has its own plan, trial status, members, content, and settings. If paid features appear unavailable, confirm that you opened the workspace that owns the subscription.
If you cannot find a setting, first confirm that you are in the intended workspace and that your role is allowed to manage it.
How do I switch workspaces?
- Open Userorbit.
- Select the current workspace name at the top-left of the sidebar.
- Select the workspace you want to open.
On a small screen, open the navigation menu first, then use the workspace selector in the top bar.
Each workspace has its own plan, trial status, members, content, and settings. If paid features appear unavailable, confirm that you opened the workspace that owns the subscription.
Can I belong to more than one workspace?
Yes. The workspace selector lists every workspace available to your account. Select Create workspace from the same menu if you need a separate workspace.Where do I change workspace details?
Go to Settings > General. You can update the workspace name, description, and brand logo. The Notifications tab on this page controls workspace-wide activity summaries.Where do I update my own profile?
Go to Settings > Profile to update your personal details, avatar, notification integrations, and notification sounds.How do I invite or remove teammates?
Go to Settings > Team Members. The Active tab lists current members, while Invited lists pending invitations. The actions you can take depend on your workspace role.Where do I manage billing?
Go to Settings > Billing. Workspace Owners and Admins can review plans, change a plan, update payment details, or cancel an active subscription.Where do I manage API keys?
Go to Settings > API Keys. Treat every key as a secret. Revoke a key that is no longer used or may have been exposed.If you cannot find a setting, first confirm that you are in the intended workspace and that your role is allowed to manage it.