Migrate from Beamer

Beamer migration is usually a content, audience, and widget cutover project. Preserve your changelog history, map subscribers and segments, then decide which feedback and NPS workflows should move into Userorbit.

Beamer is strongest as a product announcement and changelog tool, with feedback and NPS available as add-ons. Userorbit is a better fit when you want announcements to connect with feedback, surveys, roadmap, help content, and in-app adoption workflows.

Use this checklist to plan a clean move.

1. Audit your Beamer setup

Inventory:

• Changelog posts and product updates

• Boosted announcements, popups, top bars, or notification prompts

• Categories, labels, and languages

• Subscriber or user lists

• Segments and user attributes

• Reactions, comments, and engagement analytics

• Feedback boards or ideas, if you use the Feedback add-on

• NPS surveys and responses, if you use the NPS add-on

• Widget installation locations and custom styling

• Integrations and webhooks

Mark each item as migrate, rewrite, archive, or keep as historical reference.

2. Export or preserve available data

Before rebuilding:

• Export changelog content where available

• Preserve post URLs, publish dates, categories, and author context

• Export or pull subscriber/user data through available Beamer tools or API access

• Preserve feedback ideas, votes, comments, and statuses if you use the Feedback add-on

• Preserve NPS response history if you use the NPS add-on

• Keep screenshots of widget styling and announcement behavior

If your Beamer setup depends on API access, generate a scoped API key and confirm exactly which objects your team needs to import.

3. Map Beamer objects to Userorbit

4. Rebuild your announcement workflow

Use the migration to clean up release communication:

• Keep evergreen changelog history

• Rewrite old posts that are still visited but no longer accurate

• Archive low-value internal updates

• Recreate current segmentation rules

• Decide which announcements should appear in-app, in the changelog, or both

• Link major updates to help docs, tours, surveys, feedback, or roadmap items where useful

5. Move feedback and NPS intentionally

If you use Beamer Feedback or NPS:

• Map feedback statuses into Userorbit feedback workflow states

• Preserve important votes, comments, and customer context

• Recreate NPS question text, audience, and cadence

• Mark the cutover date so old Beamer response history and new Userorbit survey results are not mixed accidentally

6. QA the widget cutover

Before disabling Beamer:

• Install and configure the Userorbit widget

• Confirm the changelog and announcement feed render correctly

• Verify segmentation and targeting

• Test feedback submission and survey collection

• Confirm styling matches your product

• Check mobile and narrow layouts

• Make sure users do not see both Beamer and Userorbit announcements at the same time

7. Remove Beamer after verification

Remove Beamer only after:

• Changelog history is available in Userorbit or archived intentionally

• Current announcements are recreated

• Feedback/NPS data is preserved or migrated

• User and subscriber data is mapped

• Widget placement and styling are approved

• Analytics owners understand the cutover date

Common questions

Can Beamer data be migrated through API access?

Often, yes, depending on the Beamer objects and access available in your account. Confirm the exact data you need before assuming a complete import.

Should we migrate every changelog post?

Usually no. Move posts that are still useful for customers, preserve historical posts where needed, and archive noisy updates that no longer help users understand the product.

What changes when moving feedback and NPS?

Feedback and NPS should become part of the broader Userorbit loop: collect input, connect it to roadmap decisions, announce shipped work, and follow up with customers.

Need more help? Compare Beamer and Userorbit, book a demo, or contact our support team.