The tour builder can select elements inside DOM-accessible, same-origin iframes. It stores a compound selector for the iframe and the target element so pointer steps can anchor inside embedded product surfaces.

Target an iframe element

  1. Edit the tour step.
  2. Go to Behaviour and choose Pointer / Tooltip.
  3. Select Choose element.
  4. Choose the target inside the accessible iframe.
  5. Preview and test the step in the installed product.

Important limitation

Cross-origin iframe documents cannot be read by the browser and are not supported. If the embedded page uses another origin, use a dialog or other non-targeted step instead.

Troubleshooting

  • If the target cannot be selected, verify the iframe content is same-origin and fully loaded.
  • If the target changes between sessions, use advanced targeting with stable text or selector rules.

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