Capture failures and misplaced hotspots usually come from extension permissions, stale product state, incomplete processing, or a target that changed after capture.

Capture checklist

  • Start from the demo editor and use a normal HTTP(S) URL.
  • Allow the extension to access and capture the target site.
  • Record at least one and no more than 200 steps.
  • Finish before the local draft expires after seven days.

Fix a hotspot

  1. Open the affected step.
  2. Reselect or manually adjust the hotspot target and position.
  3. Preview at the expected viewport size.
  4. Recapture only when the product state itself is wrong.

Troubleshooting

  • If the screenshot permission fails, update Chrome permissions and restart capture.
  • If the demo returns without steps, repeat capture and wait for processing to finish.

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