Use URL filters to show a published article in the in-app Help Widget only on relevant pages of your product.
Plan required The Help Center requires Scale or Enterprise, an active trial, or an explicit Help Center access override for your workspace.

Add a URL filter

  1. Go to Help Center → All articles and open the article.
  2. Select Properties.
  3. Turn on Enable in Help Widget.
  4. In the URL dialog, choose a matching rule and enter its value.
  5. Select Add URL to add another rule when needed.
  6. Select Save in the URL dialog.
  7. Select Save in the article editor, then publish the article when it is ready.

The article must be published before it can appear in the Help Widget.

Choose a matching rule

Available rules are:
  • Exactly matches — the complete URL must be identical.
  • Starts with — useful for every page below a common path.
  • Contains — matches the value anywhere in the URL.
  • Ends with — matches the end of the URL.
  • Does not exactly match — matches every URL except the value entered.
  • Does not contain — matches URLs that do not contain the value.
  • Regular expression — evaluates the value as a regular expression.

Use the complete URL when the hostname matters. Use a path fragment such as /settings/ when the same rule should work across environments or subdomains.

How multiple rules work

Multiple URL rules use OR logic: the article is eligible when any one rule matches. Because negative rules match broadly, combine them carefully. For example, Does not exactly match by itself shows the article on every page except one exact URL.
If you turn Enable in Help Widget off, Userorbit removes the article's URL rules and it will not be returned as a page-specific Help Widget article.
Public URL is different The Public URL property controls the article's Help Center slug. It does not control where the article appears inside your product.

Was this helpful?