Create the smallest useful Help Center: one collection, one verified article, and a public preview.
Plan required Help Center is available on Scale and Enterprise, during an active trial, or when Help Center access is enabled for the workspace.

Create a collection

Go to Help Center, create a collection for a clear customer goal, and add a short description.

Write an article

Create a draft with a task-focused title, prerequisites, numbered steps, verification, and troubleshooting. Assign it to the collection.

Publish

Preview the article, publish it, and open the public Help Center URL in a signed-out browser.

Next

Add navigation structure, design, languages, custom URL, article feedback, and support inbox only when your content and plan require them.

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