Arrange collections and articles in the default-language Help Center organizer.
Arrange collections and articles in the default-language Help Center organizer. Valid drag-and-drop moves save when you drop the item.
Change collection order or nesting
- Open Help Center and select the default language.
- Drag the collection by its handle.
- Drop it between collections to reorder it, or inside a collection to nest it.
- Check the resulting hierarchy.
Keep nesting shallow enough that customers can find a task without opening several intermediate collections.
Move or reorder articles
Open a collection, then drag an article to the required position or destination collection. Check the article’s new location after the move.
If you instead change the collection in the article editor, select Save there. The editor’s save action is separate from the organizer’s automatic move.
Work with translated content
Structural edits belong to the default language. If dragging is disabled in a translated view, switch to the default language.
Translated collection and article placement follow the canonical hierarchy where corresponding translations exist. Create missing collection translations before expecting translated articles to appear under them.
Verify navigation
Open the public Help Center and browse the changed collections. Check article order, nesting and each published language affected by the move. Preserve working article links when reorganizing content.