Thinking about switching from UserGuiding to Userorbit? This guide covers what changes, how to prepare your data, and what the migration process looks like.
How UserGuiding compares to Userorbit
UserGuiding focuses on user onboarding guides. Userorbit provides tours, checklists, surveys, feedback, roadmaps, and announcements from one unified dashboard.
How to export your data from UserGuiding
In UserGuiding, go to Settings → Export Guides to download your guide configurations. User data can be exported from the Analytics section.
How your data maps to Userorbit
UserGuiding guides → Userorbit product tours. UserGuiding checklists → Userorbit checklists. UserGuiding surveys → Userorbit surveys.
Migration process
Create your Userorbit workspace — Sign up at app.userorbit.com if you have not already.
Export your UserGuiding data — Use the export instructions above to download your data.
Review your export — Check that the export contains everything you need. Note any custom fields, tags, or configurations you want preserved.
Send us your export — Share your exported files with our team. We will map, import, and set up your Userorbit workspace to match your UserGuiding configuration.
Review and go live — We will walk you through the imported workspace. Review everything, make adjustments, and switch over when you are ready.
Need help? Contact our support team — we have helped teams migrate from UserGuiding before and will guide you through every step.