Thinking about switching from SurveyMonkey to Userorbit? This guide covers what changes, how to prepare your data, and what the migration process looks like.
How SurveyMonkey compares to Userorbit
SurveyMonkey is a general-purpose survey tool. Userorbit provides in-product surveys alongside tours, checklists, feedback, and announcements — purpose-built for SaaS products.
How to export your data from SurveyMonkey
In SurveyMonkey, go to My Surveys → Analyze Results → Export to download responses as CSV, PDF, or Excel. Use Export All for bulk exports.
How your data maps to Userorbit
SurveyMonkey surveys → Userorbit surveys. SurveyMonkey collectors → Userorbit survey targeting rules. SurveyMonkey analyze → Userorbit analytics dashboards.
Migration process
Create your Userorbit workspace — Sign up at app.userorbit.com if you have not already.
Export your SurveyMonkey data — Use the export instructions above to download your data.
Review your export — Check that the export contains everything you need. Note any custom fields, tags, or configurations you want preserved.
Send us your export — Share your exported files with our team. We will map, import, and set up your Userorbit workspace to match your SurveyMonkey configuration.
Review and go live — We will walk you through the imported workspace. Review everything, make adjustments, and switch over when you are ready.
Need help? Contact our support team — we have helped teams migrate from SurveyMonkey before and will guide you through every step.