Thinking about switching from Qualtrics to Userorbit? This guide covers what changes, how to prepare your data, and what the migration process looks like.
How Qualtrics compares to Userorbit
Qualtrics is an enterprise survey and research platform. Userorbit provides in-app surveys alongside product tours, checklists, feedback, and roadmaps — designed for product teams, not research departments.
How to export your data from Qualtrics
In Qualtrics, go to Projects → Data & Analysis → Export & Import → Export Data to download survey responses as CSV, SPSS, or PDF.
How your data maps to Userorbit
Qualtrics surveys → Userorbit surveys (NPS, CSAT, custom). Qualtrics panels → Userorbit contacts and segments. Qualtrics reports → Userorbit analytics dashboards.
Migration process
Create your Userorbit workspace — Sign up at app.userorbit.com if you have not already.
Export your Qualtrics data — Use the export instructions above to download your data.
Review your export — Check that the export contains everything you need. Note any custom fields, tags, or configurations you want preserved.
Send us your export — Share your exported files with our team. We will map, import, and set up your Userorbit workspace to match your Qualtrics configuration.
Review and go live — We will walk you through the imported workspace. Review everything, make adjustments, and switch over when you are ready.
Need help? Contact our support team — we have helped teams migrate from Qualtrics before and will guide you through every step.