Thinking about switching from Pendo to Userorbit? This guide covers what changes, how to prepare your data, and what the migration process looks like.
How Pendo compares to Userorbit
Pendo provides in-depth product analytics with guides. Userorbit offers a simpler, more integrated experience combining tours, checklists, surveys, feedback, and AI agents alongside analytics.
How to export your data from Pendo
In Pendo, go to Settings → Data Export to download your guides, segments, and usage data. Pendo supports CSV and API-based exports.
How your data maps to Userorbit
Pendo guides → Userorbit product tours. Pendo NPS surveys → Userorbit surveys. Pendo segments → Userorbit user segments. Pendo analytics → Userorbit analytics dashboards.
Migration process
Create your Userorbit workspace — Sign up at app.userorbit.com if you have not already.
Export your Pendo data — Use the export instructions above to download your data.
Review your export — Check that the export contains everything you need. Note any custom fields, tags, or configurations you want preserved.
Send us your export — Share your exported files with our team. We will map, import, and set up your Userorbit workspace to match your Pendo configuration.
Review and go live — We will walk you through the imported workspace. Review everything, make adjustments, and switch over when you are ready.
Need help? Contact our support team — we have helped teams migrate from Pendo before and will guide you through every step.