The agent inbox is where proposed actions from AI agents land when they require human review. Whenever an agent operating in supervised mode — or an.
The Agent Inbox is the review queue for content and actions suggested by Userorbit agents. Nothing in the Inbox needs to be approved blindly: each proposal includes the reason, supporting evidence, priority, and latest output available for review.
You can also select Help Center Agent, Release Agent, or Voice of Customer in the Agents sidebar. These links open the same Inbox with the relevant module filter applied.
Read the reason and evidence before acting. If the proposal already produced an article, announcement, or feedback item, select Open to view that item.
Approved proposals move to Approved while work is running, then to Completed or Failed. A failed proposal includes a Retry action.
To process several open proposals together, select their checkboxes and use Approve or Dismiss in the bulk action bar. Bulk actions apply only to proposals that are still open.
Availability The Agent Inbox requires AI access. AI is unavailable on the Free plan and is subject to your workspace's monthly AI limit.
Find proposals to review
- Go to Agents → Inbox.
- Use the status menu to view Open, Approved, Completed, Failed, Dismissed, or All proposals.
- Use the filter button to narrow the list by module.
- Select a proposal to open its details.
You can also select Help Center Agent, Release Agent, or Voice of Customer in the Agents sidebar. These links open the same Inbox with the relevant module filter applied.
Review a proposal
The detail view can show:- whether the proposal creates, updates, or comments on an item;
- its status and priority;
- the agent and module that created it;
- a summary, reason, and supporting evidence;
- the latest generated output; and
- an error message when a run fails.
Read the reason and evidence before acting. If the proposal already produced an article, announcement, or feedback item, select Open to view that item.
Approve or dismiss a proposal
For an open proposal:- Select Approve to let the agent carry out the proposed action.
- Select Dismiss when you do not want the action to run.
Approved proposals move to Approved while work is running, then to Completed or Failed. A failed proposal includes a Retry action.
To process several open proposals together, select their checkboxes and use Approve or Dismiss in the bulk action bar. Bulk actions apply only to proposals that are still open.