An announcement can have a banner image and separate email or in-app presentation.
An announcement can have a banner image and separate email or in-app presentation.
Add a banner
Open the announcement and use Add cover to add an image. Replace the cover when the update needs a different banner. Choose an image that explains the update and remains readable in the preview.
The banner is an announcement image; it is not a small icon attached to a call-to-action button.
Review email presentation
Open Channels > Email. If Email broadcast is enabled, review the Subject and Body. When the announcement has a banner, use Show banner image to control whether the email includes it.
Review in-app presentation
Open Channels > In-app and enable Promote in app when needed. Choose an available presentation and review its content.
Preview each enabled channel. Keep essential instructions in the text, provide descriptive links, and avoid placing information only inside an image.