Create, review and publish a help article, then check its live page.
Create a draft article, assign it to a collection and publish it after verifying the instructions.
Create the draft
Article editor with title, body and article settings in the Atlas demo workspace.
- Open Help Center in the intended workspace and language.
- In the organizer, open New → Add article.
- Enter a title and body.
- Assign the appropriate collection.
- Select Save.
Use a title that names the task. Begin with the outcome and any condition the reader needs before starting.
Complete article details
Add a short summary if it helps readers choose the article. Expand Search preview to set an accurate SEO Title and Meta Description.
Use Properties for the additional article settings you need. Public URL changes the article slug; the separate Enable in Help Widget option controls contextual widget availability through URL rules.
Review before publishing
Follow the steps in the current product. Check exact controls, prerequisites, examples and the expected result. Test links and ensure images remain readable without exposing customer information.
Drafts are not public. Do not distribute a draft as a customer-facing answer.
Publish and check the live page
Publish the reviewed article, then select View Live. Confirm the title, body, images, links and collection placement in a signed-out browser.
To edit an existing article, open it and select Edit. Saving a published article updates its current content; check the live page again after the change. Use Revision history to inspect earlier title and body revisions.