Userorbit Help Center provides a hosted knowledge base with collections, articles, search, localization, feedback, and AI-assisted support.
Plan required Help Center is available on Scale and Enterprise, during an active trial, or when Help Center access is enabled for the workspace.

What it includes

Create articles, organize them into collections, publish translations, customize design, configure a public URL, and review article feedback and AI conversations.

How customers use it

Customers can browse the public Help Center or open Help content from the Userorbit widget. Only published articles are customer-visible.

Help Center and Support Suite

Help Center stores self-service documentation. Support Suite provides human support channels and inbox workflows. Enabling a support inbox may require both features.

Start

Go to Help Center, create a collection, write a draft article, preview it, then publish.

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