Create an announcement to explain a product change and choose how users receive it.

Announcement draft with content, audience, channel settings and Publish.
Announcement draft with content, audience, channel settings and Publish.

Prepare the content

  1. Open Announcements and create an announcement.
  2. Enter the title and body.
  3. Set the relevant collection or category fields shown in the editor.
  4. Add a useful banner or screenshot if needed.

Choose visibility and delivery

Open Audience and choose All users or Saved segment. Under Public changelog, choose Public or Audience only.

Open Channels. Enable Email broadcast or Promote in app as needed. Review the email subject and body and any in-app presentation separately.

Preview and publish

Preview the announcement and every enabled channel. Check links, images, audience and visibility.

Choose Publish to publish now or Schedule to set a future publication time. Scheduling does not guarantee email arrival at an exact time.

After publishing, open the announcement as an intended user and confirm the result.

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