Quick answers for setting up a new Userorbit workspace.

Why does this workspace show a different plan or expired trial?

Plans and trials belong to a workspace. Open the workspace name at the top of the sidebar and select the workspace you intend to use. Then check Settings → Billing.

Where do I install Userorbit?

Open Settings → Widget installation and copy the snippet for the current workspace. For npm-based applications, install userorbit-js.

How do I identify a signed-in user?

Call userorbit.identify(userId, options) after authentication. You can also pass identity during the first init() call.

Do single-page applications work?

Yes. The SDK detects common History API, Next.js, hash, and popstate navigation. Call registerRouteChange() as a fallback if an experience does not re-evaluate.

How do I invite teammates?

Go to Settings → Team members. Owners and admins can manage members; ownership transfer is an owner action.

How do I configure a custom domain?

Use Settings → Customer Portal for the shared portal domain and Settings → Help Center for the Help Center URL. Plan requirements differ.

Where can I get help?

Use the support option available in your workspace or contact Userorbit support with the workspace name and a description of the issue. Do not send API keys.

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