Customize your Help Center's branding, links, and content settings.
Use Help Center → Design to change the appearance and content of your public Help Center. Help Center access requires Scale, Enterprise, an active trial, or a workspace-specific override.
Open and preview the design
- Open Help Center → Design.
- Use the design controls and preview together.
- Select Save when the changes are ready.
The preview helps you check appearance while editing. Open the public Help Center after saving to verify the published result.
Review Brand, Links and Content
Use Brand for the available visual options, including your logo and colors. Check that text remains readable against the selected backgrounds.
Use Links for the navigation and destination links offered by the editor. Give each link a clear label and test its destination.
Use Content for the welcome text, Agent overview, Ask AI settings and article footer navigation. Article footer navigation can show related articles or previous/next navigation. Choose the option that suits how your customers read the collection.
Check more than the home page
After saving, inspect a collection, a long article, search results and a narrow mobile layout. Check code blocks, tables and screenshots at the width customers will use.
Test every added link. A design preview does not establish that a linked page exists or that a private destination is available to readers.
Configure the domain separately
Design settings do not create DNS records. Set the public Help Center URL in Settings → Help Center, then follow the custom-domain setup for the hostname you intend to use.