Configure a custom domain for your Userorbit customer portal and help center.
Userorbit uses two related public URL settings: one shared customer portal domain and one Help Center public URL.
Plan note Custom domains are included with Growth, Scale, and Enterprise. Help Center itself requires Scale or Enterprise, an active trial, or a workspace access override.
Customer portal domain
Configure the workspace portal under Settings → Customer Portal. The portal hosts public feedback, roadmap, and announcement experiences on the workspace subdomain or custom domain.
Help Center URL
Configure the Help Center separately under Settings → Help Center. It accepts a root URL or one base path and uses portal.userorbit.help as the DNS target for a hostname.
Plan access
Custom domains begin with Growth. Help Center requires Scale or Enterprise, an active trial, or a Help Center access override.
Shared portal domain
Feedback, roadmap, and announcement pages share the customer portal domain. The Help Center has its own public URL setting.