Userorbit allows you to brand your various public-facing portals with custom domains, providing a seamless experience for your users. Instead of using default Userorbit URLs, you can configure your own domain names for your Help Center, Feedback Portal, Roadmap, and Changelog.
Properties
- Help Center Custom Domain —
string— Configure a unique custom domain for your Help Center (e.g.,help.yourcompany.com). This requires setting up a CNAME record in your DNS settings pointing to Userorbit. - Feedback Portal Custom Domain —
string— Set a custom domain for your Feedback Portal (e.g.,feedback.yourcompany.com). This requires setting up a CNAME record in your DNS settings pointing to Userorbit. - Roadmap Custom Domain —
string— Assign a custom domain to your public Roadmap (e.g.,roadmap.yourcompany.com). This requires setting up a CNAME record in your DNS settings pointing to Userorbit. - Changelog Custom Domain —
string— Define a custom domain for your Changelog (e.g.,news.yourcompany.com). This requires setting up a CNAME record in your DNS settings pointing to Userorbit. - Subdomain Configuration —
string— Each Userorbit portal (Help Center, Feedback, Roadmap, Changelog) is typically configured with its own dedicated subdomain. This is the recommended and most common setup for custom domains. - Single Domain with Paths —
boolean— Userorbit's custom domain feature is designed for subdomain configurations. While it's technically possible to configure some setups with a single domain and different paths (e.g.,yourdomain.com/help,yourdomain.com/feedback), this is generally not directly supported by Userorbit for separate portals and would require advanced proxy configurations outside of Userorbit's direct control.
Examples
Here are examples of how you might configure custom domains for your Userorbit portals:
- Help Center:
support.mycompany.com - Feedback Portal:
ideas.mycompany.com - Roadmap:
future.mycompany.com - Changelog:
updates.mycompany.com
Notes
- Each custom domain requires a CNAME record in your DNS settings, pointing to Userorbit's infrastructure. Specific CNAME targets will be provided within your Userorbit admin panel during the setup process.
- SSL certificates are automatically provisioned and managed by Userorbit for your custom domains, ensuring secure connections (HTTPS).
- Using a single domain with different paths (e.g.,
yourdomain.com/help) for separate Userorbit portals is not directly supported and would require external routing solutions if attempted. The recommended approach is to use distinct subdomains for each portal.