Use collections to group related articles in the public Help Center.
Plan required Help Center is available on Scale and Enterprise, during an active trial, or when Help Center access is enabled for the workspace.

Create

Open the default-language organizer, create a collection, enter a clear name and description, and choose its parent when needed.

Reorder and move

Drag collections and articles in the organizer. Keep structural edits in the default language.

Delete safely

Move or delete articles first and remove child collections before deleting a parent collection. Userorbit blocks deletion while children or articles remain.

Translate

Create matching collection translations for localized Help Centers, then verify the public hierarchy in each language.

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