Use a product tour's Targeting settings to control repeat displays and resolve delivery conflicts.

Choose the frequency

  • Show once limits repeat displays for a user.
  • Show every time permits repeat displays when the tour is eligible.
  • Show N times lets you set a display count.

For repeat and count-based display, review the option that controls whether a dismissed tour can appear again.

The frequency control does not offer an every-seven-days interval or an until-completed mode.

Set delivery priority

A higher priority wins when several experiences are eligible together. Zero is neutral.

Priority does not bypass the tour's audience, trigger, frequency or publication conditions. Check those conditions before increasing priority to troubleshoot a tour that does not appear.

Test repeat behavior

Use a demo user and trigger the tour as a real user would. Complete or dismiss it, trigger it again, and confirm the resulting behavior matches the settings. Test alongside other eligible experiences if you use delivery priority.

Tour Targeting with Show once, Show every time, Show N times and Delivery priority.
Tour Targeting with Show once, Show every time, Show N times and Delivery priority.

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