The Userorbit widget is the in-app panel that your users interact with. It can display announcements, feedback forms, tours, checklists, and more. This guide.
Configure the in-app widget channel that customers use to open Userorbit content and support.
Open widget settings
Go to Settings → Channels → Widget. If your workspace has more than one widget configuration, open the widget you want to edit.Configure the widget
Review the enabled tabs, launcher, position, theme, and customer-facing behavior shown in the editor. Only enable modules that are configured and available on your plan.Install
Open Settings → Widget installation and copy the snippet for the current workspace. Install it once in your application shell.Test
Use preview first, then test in a non-production environment with a known contact. Check desktop and mobile layouts, route changes, notification state, and every enabled tab.Programmatic control
Useuserorbit.openWidget(options) and userorbit.closeWidget() when you need a custom launcher. Keep the floating widget enabled only when it fits your design.