Use formatting to make Help Center articles easy to scan without turning layout into decoration.
Plan required Help Center is available on Scale and Enterprise, during an active trial, or when Help Center access is enabled for the workspace.

Structure

Use one H1 title, H2 sections, short paragraphs, numbered steps for sequences, and bullets for choices or reference lists.

Inline content

Use bold for exact UI labels, inline code for commands and values, links with descriptive text, and images only when they clarify a step.

Code and media

Use code blocks for multi-line examples. Add alt text or explanatory captions to images and keep screenshots free of customer data.

Check the result

Preview the article on desktop and mobile. Confirm headings, links, code wrapping, lists, and images render correctly.

Was this helpful?