An announcement is a product update that you can publish and promote through selected channels.

In-app promotion controls for Popup modal, Slideout or Banner.
In-app promotion controls for Popup modal, Slideout or Banner.

Content and visibility

Write the update in the announcement editor. Use Audience to choose All users or a Saved segment.

Set Public changelog to Public if anyone with the link may read it. Choose Audience only to require an identified matching user.

Promotion

In Channels, configure Email broadcast and Promote in app independently. Review the email subject and body and the in-app presentation before enabling them.

Publishing an announcement does not mean every promotion channel is enabled. Email delivery also depends on recipient eligibility.

Publish or schedule

Preview the content and enabled channels, then publish immediately or choose Schedule. Review the published announcement from the intended user experience to confirm the content and visibility.

Was this helpful?